Supercharge your deliveries
HIVED's parcel delivery network is designed for leading retail brands, for the best possible delivery experience around.
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4.8
ABOUT US
It’s time for a new kind of delivery company
HIVED is on a mission to redesign parcel delivery for the better. We are laser-focused on delivering the best possible delivery experience for end-customers and creating a world in which customer expectations are met first-time, every time.
Learn more about HIVED's mission
Learn more about HIVED's mission
Quickest delivery ever
Quickest delivery ever. Live tracking feature is amazing. Great work
August 09, 2024
Above and beyond Customer service
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority. Not sure what Hived was until today, but wish all my deliveries could be like this. Thank you for the effort and service.
July 27, 2024
Delivery that makes sense
I was able to change my delivery to a day I'm off work and this was listened to, then on arrival the driver gave us a chance to open the door and knocked twice while we were faffing getting to the door - shouldn't feel like a luxury but has been amazing service.
July 27, 2024
Quickest delivery ever
Quickest delivery ever. Live tracking feature is amazing. Great work
August 09, 2024
Above and beyond Customer service
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority. Not sure what Hived was until today, but wish all my deliveries could be like this. Thank you for the effort and service.
July 27, 2024
Delivery that makes sense
I was able to change my delivery to a day I'm off work and this was listened to, then on arrival the driver gave us a chance to open the door and knocked twice while we were faffing getting to the door - shouldn't feel like a luxury but has been amazing service.
July 27, 2024
BENEFITS
Optimise your deliveries
Boost customer retention by minimising churn and driving repeat purchases
Elevate your delivery experience and gain control over the post-purchase journey
Save time and cut costs by reducing “Where Is My Order” (WISMO) inquiries
Case study
The biggest brands choose HIVED
Reliable deliveries mean you can save time and money with fewer refunds, less churn and more repeat purchases. With 99% on-time deliveries, HIVED helps you build customer loyalty.
See us in action
See us in action
World class delivery experience
Our purpose-built technology and modern customer experience are made with ecommerce in mind, making the HIVED difference
Industry leading SLA
With a 99% on-time delivery rate, HIVED provides end-customers with reliability and certainty for every delivery
Sustainable impact with every delivery
With a 100% electric fleet and sustainability-as-standard approach, each delivery decreases emissions by up to 76%
A standout brand to make you stand out
HIVED acts as a value-add and extension of your brand through the post-purchase journey, for increased customer loyalty
CUSTOMER TESTIMONIALS
"HIVED redefines collaboration: efficient, sustainable, and always a step ahead in delivering excellence to our customers."
Dan Cohen
Head of Supply Chain, Nespresso
CUSTOMER TESTIMONIALS
“Grubby has partnered with HIVED for over two years now to service our fresh-food box deliveries, and the experience has been great. Their reliable, fully electric next-day service is exactly what we need. The intuitive dashboard and quick response from their customer support have ensured that our customers are well informed and have a positive experience whenever they receive their box.”
Paul O’Byrne
Director of Operations, Grubby
CUSTOMER TESTIMONIALS
“Working with HIVED makes so much sense for us: they operate a 100% electric fleet for their deliveries, so that there’s never a question of whether or not the delivery is sustainable."
Jamie Laing
Co-founder, Candy Kittens
CUSTOMER TESTIMONIALS
“Having used multiple courier services in the past, we can confidently say they are the best. Reliable, excellent communication, great customer feedback and sustainable! We can not recommend them highly enough and looking forward to continue working with them.”
Ian McGrath
Fulfilment Manager, Minor Figures
CUSTOMER TESTIMONIALS
"Through ASOS Instant, ASOS customers can place an order during the day and receive it to their door that evening. It’s great to be launching this new partnership with HIVED for ASOS Instant deliveries into Greater London, as we continue our journey to reduce emissions from our operations.”
Adam Scholes
Director of Delivery Solutions, ASOS
CUSTOMER TESTIMONIALS
“We put consumers at the heart of everything we do, and so it was a no-brainer for us to work with HIVED as a delivery service. It now means our ecommerce customers are receiving an even better delivery experience, plus HIVED’s sustainable service aligns with our positive impact mission."
Lucy Busk
Co-founder, NICE
CUSTOMER TESTIMONIALS
"HIVED has transformed our London delivery operations, turning what was once a challenge into a seamless success. Their service has not only drastically reduced our damage rates but has also created a transparent and trustworthy journey for our customers. The result has seen a significant boost in customer satisfaction and loyalty. HIVED’s reliability has stemmed the loss of members due to delivery issues, while their unwavering commitment to sustainability perfectly aligns with Good Pair Days’ values. They’re more than a delivery partner; they’re an extension of our brand promise.”
Andy Stride
Head of Operations & Logistics, Good Pair Days
FEATURES
Better deliveries look different
Live track your journey with optimised status updates
Fast and efficient customer service via live chat
Friendly couriers for a smooth, reliable delivery
Multiple proof of delivery photos with detailed notes
Servicing same-day, next-day and two-day delivery
We offer nationwide collection and same-day, next-day and two-day delivery, all via our 100% electric fleet.
Learn more
Learn more
CAREERs
Join us to make a difference.
We are hiring across our business. Get in touch today to see if HIVED could be the right fit for you.
See open roles
See open roles
GET IN TOUCH
See how HIVED works
Contact us to learn what shipping with HIVED might look like for your business.
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Track my parcel instead
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HIVED Ltd.
1a Old Nichol St.
London E2 7HR
London E2 7HR
© 2024 Hived. All Rights Reserved.
